We are able to accept the following Proof of Identity (POI) documents for identity verification:
> Passport
> Drivers License
> Residence Documentation
> National Identity Card
Similar documents like temporary residence permits are unacceptable as proof of identification.
Requirements:
> Needs to be a government-issued document.
> Must state your Date of Birth.
> Password protected documents cannot be accepted.
> Client must be aged 18 or over.
> Document cannot be expired, must still be valid/in date*.
*Submissions of documents expiring within 5 days will be rejected.
> Cannot be a screenshot from a computer or mobile device.
> We need to have the front and back of the document
> Must be able to see the full document. All four corners and not cropped.
> File format: .jpeg or .png files only.
Documents that look tampered with or illegitimate will be denied.
*Minors under the age of 18 will have their account suspended.
Acceptable:
> All four corners are visible.
> Information is clear and legible.
> No editing.
> All requirements are present.
Not Acceptable:
> Damaged document.
> Information is not clear.
