We are able to accept the following Proof of Identity (POI) documents for identity verification:

> Passport

> Drivers License

> Residence Documentation

> National Identity Card

Similar documents like temporary residence permits are unacceptable as proof of identification. 


> Needs to be a government-issued document.

Must state your Date of Birth. 

> Password protected documents cannot be accepted.

> Client must be aged 18 or over.

> Document cannot be expired, must still be valid/in date*.
*Submissions of documents expiring within 5 days will be rejected.

> Cannot be a screenshot from a computer or mobile device.

We need to have the front and back of the document 

> Must be able to see the full document. All four corners and not cropped.

> File format: .jpeg or .png files only.

Documents that look tampered with or illegitimate will be denied.

*Minors under the age of 18 will have their account suspended.



> All four corners are visible.
> Information is clear and legible.

> No editing.

> All requirements are present.

Not Acceptable:


> Damaged document.
> Information is not clear.