• Every Bitcoin address generated is for one-time use only. Do not use the address for multiple deposits, always make a new deposit request when depositing. 
  • Bitcoin deposits need 3-6 confirmations to be processed, which may take up to 1-3 hours for your deposit to be completed.
  • We do not accept Bitcoin Cash (BCH).

Let's go through the process:




> Select the Funding tab from your Dashboard and tap Add Funds



> Choose Bitcoin as the Deposit Type.

> Select the Wallet.

> Insert your desired deposit Amount.

> Tap Deposit.




> A Bitcoin address will be generated for you.

> You will need to scan the QR Code on your wallet provider's account or copy the address to your BTC Wallet Provider to send the funds.




> If you have copied the Bitcoin address, you will need to provide this to your wallet provider, typically on the Send or Withdraw tab, depending on your provider.


> If you have scanned the QR code on your wallet provider's account, the funds should automatically be sent.

> You are able to identify if the funds have been sent correctly by checking the status of your deposit. Simply tap on the three horizontal lines button, choose the Funding tab, and use the bar at the bottom to scroll right. If the status appears as WAITING CONFIRMATION, this means that the funds are being processed on the Blockchain network.