Have you encountered the below error messages on MetaTrader?
> Invalid account
> Unauthorized
> Authorization failed
If so, this means that either you have inputted the incorrect password or selected an invalid server.
Please ensure you select:
MetaTrader4 Users
Live accounts: mt4.vitalmarkets.com / Vital Markets-Live
Demo accounts: demo.vitalmarkets.com / Vital Markets-Demo
MetaTrader5 Users
Live accounts: mt5.vitalmarkets.com / Vital Markets-Live
Demo accounts: demo.vitalmarkets.com / Vital Markets-Demo
There are two solutions for server issues:
Type manually the following server name in the popped-up login window:
>mt4.vitalmarkets.com - for Live MT4 account
>mt5.vitalmarkets.com - for Live MT5 account
>demo.vitalmarkets.com - for Demo account
You can scan servers by following the steps below:
>click on the green plus icon
>type manually our company name: Vital Markets Group LTD
>click the Scan button
If the server selection is not the issue, please try resetting your MetaTrader password - Click here.