My Account > Security

Vital Markets - How to Deactivate your 2FA Using the Authenticator App
The Two Factor Authentication (2FA) is an extra layer of security to safeguard your account. We strongly suggest that you only disable your 2FA if you...
Wed, 1 Sep, 2021 at 2:25 PM
Vital Markets - How to Deactivate your 2FA via SMS
The Two Factor Authentication (2FA) is an extra layer of security to safeguard your account. We strongly suggest that you only disable your 2FA if you wa...
Wed, 1 Sep, 2021 at 2:25 PM
Vital Markets - Uploading Additional Documents
Make sure that your ID Document is valid and not expired.  Our verification department will get back to you via e-mail regarding the outcome of your doc...
Mon, 11 Oct, 2021 at 3:33 PM
Vital Markets - How to Take a Live Selfie
Your face needs to be fully visible. No documents are required in the photo. The photo needs to be crystal clear.  Let's see an example: ...
Fri, 7 May, 2021 at 4:02 PM
Vital Markets - Are Your Funds Secure?
All client's deposits go into segregated funds accounts.  Any or/and all funds deposited by clients and stored either in the name of the client or/...
Fri, 7 May, 2021 at 4:09 PM
Vital Markets - Resetting your Back Office Password
Always keep your password safe and secure. Refrain from creating an easy password such as 123456, qwerty, etc. Avoid using any of your personal detai...
Fri, 7 May, 2021 at 4:08 PM
Vital Markets - How To Verify Your Phone Number?
When inserting your number, make sure that you also input the international format without any additional characters or spaces, for example, 1587647384. ...
Wed, 1 Sep, 2021 at 2:32 PM
Vital Markets - How to Take a General Selfie
You would need a piece of clear paper with Today's Date and your Signature written on it.  Details on the mentioned paper have to be clear, concise...
Fri, 7 May, 2021 at 4:06 PM