Trade issues should be reported by opening a ticket. In the ticket, please include your MetaTrader Account number along with the Trade ID you are experie...
Fri, 7 May, 2021 at 3:51 PM
If you are unable to open a trade, ensure that you have logged in with your Trader Password and not your Investor Password. Your Trader Password wa...
Tue, 11 May, 2021 at 2:43 PM
You are able to check the commission charged directly on MetaTrader. > Desktop Once you have placed a trade, you may view the details on the Trad...
Tue, 11 May, 2021 at 2:44 PM
Leverage options are not "fixed" and due to the unpredictable events in the market, these may be subject to change. > Stocks: 1:20 &g...
Mon, 22 Aug, 2022 at 8:52 AM
Vital markets provide a vast range of leverage options starting from 1:20 to 1:500 for different trading instruments. The leverage for certain inst...
Thu, 12 Aug, 2021 at 1:45 PM
Our margin rules are as follows: > Margin Call: 100% > Stop Out level: 70% If you reach 100%, you will get a margin call and will be unable...
Tue, 28 Dec, 2021 at 11:10 AM
You are able to select between different account types when creating your account. The accounts we provide are available for both MetaTrader4 and MetaTrader...
Tue, 11 May, 2021 at 2:57 PM
To calculate your Margin Requirements, you would need the number of Lots, Price, Contract Size, which can be obtained from your MetaTrader and the Levera...
Tue, 11 May, 2021 at 3:11 PM
Charts on the MetaTrader are created using the Bid Price. Closing of Buy Orders are triggered by the Bid Price so you will see the chart line hitting t...
Tue, 11 May, 2021 at 3:13 PM
We are not licensed to assist you in completing any tax forms. This method is only available via Desktop Computer. Let's go through the pr...
Wed, 1 Sep, 2021 at 1:51 PM
